The hotel offers great value for money with affordable prices and attention to detail in their rooms. The location is convenient, surrounded by many restaurants and just a short distance from a variety of shops. The staff is friendly and provides excellent service, making guests feel welcome and taken care of. The basic amenities are in good condition, making for a comfortable stay.

Some aspects could be improved for a better experience.

Great location and fun for the kids

Rooms were not very clean, I had cockroaches in the room. The buffet there was poor ( not enough food variety) The rate including the taxes was too high for what we got.

Location is great. Close to all parks.

Receptionists are not very pleasant and helpful. The restaurant is too dark. You can get depression sitting over there. In the hotel is indoor pool. The smell of chlorine is horrible. Some of the rooms have windows on the restaurant side, what means no sunlight at all.

Great location near attractions and amusement parks. Convenient shuttle service. However, that's about it.

Terrible hotel. Room was dirty and smelled like mildew.

Great location to theme parks

The hallway smelled like baby puke or stale milk

Our bed didn't have any sheets on it, and we tried getting someone to come fix it for over 30 minutes with out any success. We ended up sleeping on top of the blanket. Also, the noise level of the kids is out of control. They do not have any curfew so there were kids running around at 3:00 am without any hotel control, even after multiple guest complaints. The front desk staff was extremely rude, and were more interested in talking about the drama in their personal lives than attending to the guests needs. The price seemed fair, however I recommend spending the extra $$$ to stay somewhere a lot nicer!!!

This hotel offers great value for money. The prices are affordable, especially considering the location to a wide range of restaurants and stores. It's so convenient to have everything you could want right near the hotel. The staff is attentive and provides excellent service. The basic amenities are well-maintained, and the rooms are comfortable and clean, with windows to the outside and neatly folded sheets placed on the beds. The breakfast, although priced at $9.99, offers a variety of options.

All was acceptable.

The location

Long wait at front desk/ unpleasent front desk personnel/ coffee makers in both rooms not working/ ac in one room not working/ alarm clocks not working/ phone and internet in 1 room not working/ access cards deactivated too early/ big bldg with only 2 elevators on 1 side only/

I was charged a 3.77 as a long distance phone call on my checkout bill and I never used the phone except for one time by dialing 5000 which is the front desk when I was complaining about the wireless connection that only worked the first day of our stay and the call was answered by an unprofessional person who sound like they just woke up from a nap and was talking like if it was a chitchat phone call. I talked to the front desk about the 3.77 and they kept me waiting for a long time from talking to the manager and calling the engineer then they deducted it but when I checked my account I found that they charged me a 3.77 separately!!

The hotel was conveniently located close to the main entrance of the theme park, which was a huge plus, especially for a romantic escape. the room had all of the basic amenities needed for a comfortable stay, including a comfortable bed and a clean bathroom. the staff was attentive and friendly, which made the experience even better.

The pool area needed some work, as it was not very well-maintained and could use some updating. the breakfast offered was basic and lacking in variety, which was disappointing.

The location of the hotel was great.

The actual rooms seemed run down. I also didn't like the fact that when booking online it said that the total for the room was 35 dollars, however upon checkout I was charged an extra 15 dollars. I would have rather known that the hotel was 50 dollars to begin with. I did check the fine print on my ticket confirmation afterwords and it did say that taxes were excluded in the prize. I have booked online several times and the price has always included taxes. Long story short, I wish the confirmed booking price included all fees to begin with.

The indoor heated pool was great in the evening. The shuttle service to Disney World was wonderful.

The indoor heated pool was not open in the morning at 9 am for our use.

The location of the hotel is perfect for those visiting Disney, with a shuttle directly to the park and being near a variety of public areas. the rooms are comfortable and clean, with daily towel and sheet changes. the staff is polite and helpful, ensuring a pleasant stay. the indoor pool provides entertainment for the kids until late evening. the buffet breakfast is average, but there are other food options nearby.

The hotel is near a sleezy store with blocked out windows, which may not be appealing to some guests.

The hotel was different from the description and photos. The pool and the hotel seem to be very big while in fact it is small. Half of the rooms have windows on the inner pool side and you are not able to open windows to change air due to the smell of the pool. People at the hotel are very far to be helpful: first of all the blame me for be part of Windam preferred customer as I try to use the priority check-in possibility of my card and it was always time-consuming to have them call a cab. There is only one shuttles to go to the parks and to came back and time scheduled changes frequently (and you had to ask for them as it is not clearly shown). Moreover, buses arrive late to the parks after the opening.

Only good thing is that it is close to the theme parks.

The experience was horrible, I wouldnt stay @ that place ever again. Front desk staffs care less about our complains and concern. Room smell awful, carpet needs cleaning, Ac was gashing and not working properly, hallway smell really bad, hated everything about my stay there.